I purchased a 2.25 L SI2 diamond from Martin from USA Certed Diamonds and it is beautiful! I tried to contact him many times through e-mail but never received a response. I’m international so I have no idea how to call someone in the U.S. short of buying a calling card for tens of dollars with no guarantee that I’d be able to contact Martin. Finally I used my husband’s Skype subscription to contact Martin. After a couple of days of trying (it was Christmas, so he probably was pretty busy with family), I was shocked that I actually got through.
So the moral of the story is, don’t e-mail Martin. Call him. If you can’t get through, leave a voicemail and call again the next day. Call 20 times if you have to, it’s so worth it. You will not be able to get his prices, contacts and diamond expertise anywhere else.
Once I got through to Martin with a phone call, everything was great. The diamonds I was interested in were sold, so he found me a list of other diamonds (which were also sold quickly). Finally he helped me find a diamond with a HCA score of 2 that was located in NYC. I wasn’t sure (since I’m international, if I returned the diamond, I would lose custom fees on the diamond which is almost a thousand dollars, so I really did not want to return), so he got me a video and an Idealscope image of the diamond. He said he had someone examine it in NYC and it was eyeclean, but it was SI2, so I personally really wasn’t sure if it truly was completely eye clean. I liked the cut of the diamond though which was more important to me than an extremely eye clean diamond. I had a good feeling about it because I liked the cutter’s Instagram a lot, so I went for it.
Things might get complicated during the wire transfer and shipping, but Martin was UNFAILINGLY patient and professional even when I requested for minor things. I am very grateful for his patience with me. He also talked me through the wire transfer which took 5.5 days though it was supposed to take 3-4 days. You can always reach him on the phone if you have any questions. Then the diamond was shipped and he also reminded me to check on the delivery and make delivery arrangements as it was about to reach my country.
I opened it and to my relief and great joy, it was extremely white face-up for an L color diamond. I must be color blind because I would say that in 90% of lighting environments it is pretty much face-up sparkling white, maybe ivory, to me. I think that this could partially be due to the cut of the diamond. It is eye clean to me. Very, very pleased. I took some time to examine it in a ton of different lighting before confirming with Martin that I was going to keep the diamond. Asked Martin a couple more questions and again he was always very patient and responded quickly.
Thanks Martin for helping me purchase my dream diamond! I would encourage everyone to get quotes from him if you’re on a tight budget and want to purchase a great diamond with a HCA score of around 2 or less. I am very appreciative of his friendliness and great customer service even when issues crop up. That’s the kind of person that I am grateful to work with, not the kind of person that takes your money and is cold and unhelpful when you have a problem. Thank you to Pricescope for recommending him as a trusted vendor.
The diamond has been sent for setting, will update with a thread once it’s been set!
I met Martin through a friend, who had also recently purchased an engagement ring. To be honest, I knew nothing about engagement rings. I only knew that I was going to be spending a ton of money, and that I had to get it right. So for me, there was a lot of pressure.
I liked Martin after our very first conversation on the phone. He was really reassuring about everything – he assured me that he’d walk me through the entire process, and promised he’d get me the best possible stone with my budget. He was an excellent communicator from the very start. I also appreciated that he was patient, and was in no way condescending. He didn’t expect me to have a certain amount of knowledge, nor was he pushy. I sent him a bunch of photos from Blue Nile, and told him what attributes I was looking for, and he came back with possible options. I went over to his office in Toronto to talk it through. I was feeling quite unsure about paying so much money on something I couldn’t see in-person. However, he had a few examples of pear-shaped stones (the cut I wanted), and we compared. Even though those weren’t the ones I was about to purchase, it was good to be able to have a frame of reference, and being able to see the difference between one stone, and the next, was really important. In the end, I put my faith in Martin, who was so sure that the stone we agreed on would be brilliant. He was absolutely right.
In the end, when we worked out all the details for the setting with his jeweller, the ring was amazing. It was so much more beautiful that anything I could have expected. In addition, he helped me meet a deadline because I had plans to propose in Hawaii. Everything was basically done in about a month’s time. My fiance is ECSTATIC about the ring – and I can only thank Martin for this.
Here’s a photo of the ring. In person, it’s even shinier and more brilliant, and it sparkles like nothing I’ve ever seen!
My fiancé and I had a bad experience first time diamond buying experience when we were scammed but then we came to pricescope and Martin came recommended so we read and scrutinized through dozens of reviews before using him as our diamond purchaser.
We are so happy that he was the one who had helped us find a perfect diamond within our requirement and surprisingly quick too. Having done a lot of research second time around; we knew what we would be looking at and what was within our budget which made it very easy for us to see what a good deal Martin was able to offer us. On top of finding us the perfect diamond, he had also helped us with finding a reliable jeweller to make our setting. We did have some hiccups along the way but Martin was the one who took care of us and made sure we got what we wanted in the end. He really did go above and beyond to make sure we are happy to with everything. We really appreciate his services and would highly recommend him to all our family and friends.
We just gave him a call after a couple attempts on the website.